Truity Credit Union in 1910 South Thompson Street

Truity Credit Union in 1910 South Thompson Street, Arkansas: consumer reviews, opening hours, driving directions, photos etc.

Contacts

Finance

1910 South Thompson Street,
Springdale, Arkansas
72764
Get directions

+1 800-897-6991

truitycu.org

Opening hours Truity Credit Union: Closed now

Tomorrow: 09:00 am — 05:30 pm

Monday
09:00 am — 05:30 pm
Tuesday
09:00 am — 05:30 pm
Wednesday
09:00 am — 05:30 pm
Thursday
09:00 am — 05:30 pm
Friday
09:00 am — 05:30 pm
Saturday
09:00 am — 12:00 pm

Rating by customer reviews

(1.5 / 5) based on 4 reviews
☆ ☆ ☆

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Customer Reviews about Truity Credit Union:

  • ☆ ☆ ☆ ☆
    I would would waste time pointing out my numerous poor encounters at this establishment, so I'll just cut to the chase and state the obvious: the customer service at this bank is beyond unsatisfactory. I am unsure if it's the unstable work environment set forth for the employees then casted down to the customers of just pure lack of service excellence. People, being your customers, "make or break" your business. I know for a fact that I will never bring my service back to 66 Federal Credit Union.
    By NoƩlani Booker, September 21, 2017
  • ☆ ☆ ☆ ☆
    I banked there for about 7 years. It was great at first but changed over the years. The call center customer service is non existent. Even more alarming the Branch Manager's customer service is non existent. Several tellers are not very pleasant. There is one young lady in there that is amazing and the only reason I stayed so long. It is also very convenient but just not worth it anymore.
    By Tijah Miner, September 14, 2017
  • ☆ ☆
    I never had issues with the normal face-to-face banking transaction and I think most if not all the cashiers are pleasant. The reason for the three stars is, I applied for a loan to buy a $9000 motorcycle with $2000 down payment and 700+ credit score. I was surprised when I was informed that I was denied, even with their so called great relation with Tyson foods and I have direct deposit. I end up paying cash for motorcycle, because I only need the loan to have auto loan on my credit score history.
    By Adeolu Anwojue, September 14, 2017
  • ☆ ☆ ☆ ☆
    I have this credit union for my vehicle loan. It's been less than a year that I've been doing business with them. Today, Saturday at 9:00am, I decided to make my loan payment by phone, using my sister's credit card. She owes me money and wanted to pay it back this way. So I visited the Truity website. Yes, they take payments by credit card. They GOUGE us by charging an unheard of $20 fee for the courtesy. They also have ZERO live representatives by phone or chat to help with ANY customer needs on the weekends. They give the name of branch locations which are open (and far away from me). But there is no phone number listed for the branches anywhere, only the main toll-free number with an auto attendant. In this day and age, when there are so many choices for consumers and so much technology available, it's inexcusable to not provide service to customers on weekends, especially on a Saturday morning before noon. I'm not impressed. I love my Patelco Credit Union account. I should have insisted the car dealership use them.
    By Denise Colette Briez, November 23, 2016
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About Truity Credit Union in Springdale

Truity Credit Union is business services based in Arkansas.
Truity Credit Union is located at 1910 South Thompson Street, Springdale, Arkansas. You can find Truity Credit Union opening hours, address, driving directions and map, phone numbers and photos. Find helpful customer reviewsand write your own review to rate the business service.

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